Quicken is well-known personal accounting software that many businesses use. It efficiently manages the personal finances of its users. However, the software is also prone to many errors that creep in from time to time. One of them is the Quicken OL-393-A error. Many reasons might be responsible for this error. It can trouble users, so it’s necessary to find ways to fix it. Fortunately, there are many different resolutions you can try to fix this error code. You can also take the assistance of professional Quicken support to correct the problem. In this article, you’ll find the causes and resolutions of this error.
Quicken error OL-393 usually arises when the user attempts to download new transactions. It can also occur when you send payments online or set up online account services. This error can be very irritating. So, you need to take the necessary steps to resolve it. Given below are some probable causes of this error.
Before you implement the troubleshooting methods, there are some essential things to do. These include creating a data file backup and switching off the automatic download transactions into the register. Both these processes are explained in detail below.
Before troubleshooting, it’s best to create a Quicken file backup. It’s because you can come back to it if there’s any fallback between the process. Make a backup by following these points.
You will have to deactivate an account in the Quicken software to fix the issue. But prior to it, switch off the feature of automatically adding the transactions to the banking register. So it will avoid the duplication of transactions in the account. Follow these steps to do it.
There are many methods to resolve Quicken bill pay error OL-393-A. You can go through the various fixes explained below.
Updating Quicken to the latest release can also resolve this problem. To update the software, follow these points.
Refreshing the online account data can also help you eliminate this error. Follow these points for doing so.
To begin with, you should choose the ‘One Step Update Summary’ from the menu of ‘Tools.’ You’ll be able to view the account that failed. It will be marked in the red heading. You’ll also view the error code beside it.
To start, go to the ‘Tools’ menu and choose the ‘Account List.’ Now tap the ‘Edit’ button. Lastly, verify the account data like account number and routing. They should be correct.
You need to adhere to the procedure below to verify hidden accounts. This process consists of the following steps.
To deactivate online services, you must verify them. Here are the points you must follow for it.
Reactivating the deactivated account will resolve the bill pay error in Quicken. Here are the steps you should follow.
All these methods will undoubtedly resolve the Quicken OL-393-A error. They are also quite simple to understand and follow. However, if you find the error still persists even after implementing them, it’s best to connect with professional Quicken customer support services. The expert Quicken support technicians will speedily resolve this and any other error you might face in this software.